Overview of Business Process Management (BPM)
Sri Lanka is one of the best destination for providing off-shore services for ICT and other services Finance and Accounting, Legal, Insurance, Banking, Telecommunication, etc. Many global service providers such as HSBC, WNS, Accenture, Dialog Axiata, Copal Amba, Medigain, E&Y, RR Donnelley selected Sri Lanka to set up their businesses.
Sri Lanka has been awarded as the “Offshore Destination of the Year” by National Outsourcing Association (GSA-UK) in 2013 and 2014. Shortlisted for the Award in 2015. Also the country recognized as the center of excellence for Finance and Accounting Outsourcing and ranked at 14th in the A.T. Kearney’s Global Services location Index (GSLI) in 2016.
- Ranked among the top 10 emerging global destinations by Global Services Magazine
- Colombo was rated as the 5th most attractive destination globally for F&A by Tholons.
- Awarded “Offshore Destination of the Year” by National Outsourcing Association in 2013 and 2014. Shortlisted for the Award in 2015.
- Ranked in Gartners’ 30 leading Location for Offshore Services. Included among the Top 6 in Asia Pacific.
- Ranked at 11 in the A.T. Kearney's Global Services Location Index (GSLI) in 2017 against financial attractiveness, people skills and availability, and business environment.
- 12th in the top ranking destinations in IBM Global Location Trends Report