The development of Sri Lanka’s IT-BPM industry Strategy is a five-year endeavour and was defined by a consultative process between public and private sector stakeholders. The Strategy aims to transform the country into a global ITBPM destination and Asia’s favorite centre of excellence. Achieving this objective will depend on the ability of industry and the Government to implement the activities defined in this IT-BPM Strategy.
Sri Lanka aims to become a global IT-BPM destination and to unlock sector growth by a factor of five. SLASSCOM foresees the industry achieving US$ 5 billion in exports by 2022, creating 200,000 direct jobs and launching 1,000 start-ups.
For more on the latest IT-BPM industry updates please refer to: https://www.srilankabusiness.com/bpm-services/
The following is a delineation of the proposed vision and strategic objectives of this Strategy. The vision statement was agreed upon by all stakeholders of the IT-BPM industry in Sri Lanka:
“Sri Lanka: A global IT-BPM centre of excellence of high-end product engineering, IP creation and knowledge process outsourcing”.
IT-BPM sector continues to lead implementation with 24 of its action items being carried out. The success of the IT-BPM sector is driven by the ‘IT Initiative,’ a Rs. 300 Mn project aimed at thrusting the sector as the lead foreign exchange earner of Sri Lanka. In 2018 the industry also unveiled a national brand with a tagline, “island of ingenuity” (IoI), which highlights the ability of Sri Lankan IT companies to deliver top quality solutions on a global scale. Outlined below are some of the core highlights of the IT-BPM sector as at December 2019.