BPM

A highly-skilled talent pool, a cost-effective operational environment, and a sophisticated IT and telecommunication infrastructure set Sri Lanka apart from the Asian competitors.

As one of the best destinations providing off-shore services in customer service management, finance and accounting services, legal, insurance, banking, telecommunication, and other sectors Sri Lanka has been ranked as the “Offshore Destination of the Year” repeatedly by the National Outsourcing Association (NOA) of the UK. Our growing reputation coupled and compliance with global labour and environment standards makes Sri Lanka one of the best choices in Business Process Management outsourcing.

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  • BPM Destination of Choice

  • Why Sri Lankan BPM ?

  • Sri Lanka ICT BPM brand

Industry Facts

  • $5 billion

    Export revenue target by 2022

  • 146,000

    People employed

  • 300+

    ICT companies in the sector

Major BPM Service Providers

More Company Highlights

  • An RR Donnelley Company

    RRD (NYSE:RRD) is a leading global provider of multichannel business communications services & marketing solutions with more than 52,000 clients around the world, including 88% of the Global Fortune 500.

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  • HSBC ELECTRONIC DATA PROCESSING LANKA PVT LTD

    HSBC is one of the world’s largest banking and financial services organisations. We serve more than 40 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 65 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

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  • Infomate (Pvt) Ltd

    Infomate (Pvt) Limited is a Business Process Management (BPM) provider specializing in Finance and Accounting services. Infomate was the first Shared Services Center in Sri Lanka and the first accounting company to be certified in ISO 27001. Incorporated in 2005, we continue to demonstrate excellence and innovation through our focus on people, process and technology. InfoMate has multiple reference clients in Europe and Australia including leading brand names.

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  • OREL CORPORATION PVT LTD

    Innovation and Technology are the essence of the Orel culture. We value in molding our people to be upstanding individuals with principles such as simplicity, honesty and candidness.

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  • WNS Global Services (Pvt) Ltd.

    WNS (Holdings) Limited (NYSE: WNS), is a leading global business process outsourcing company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities .

    WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes.

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Trade Fair & Exhibitions

  • Expo 2020 Dubai

    When His Highness the Vice President, Prime Minister and Ruler of Dubai invited Sri Lanka to participate at the Expo 2020 Dubai, Hon. Prime Minister of Sri Lanka accepted the invitation on behalf of the Government and the people of Sri Lanka

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BPM

Sri Lanka is one of the best destinations for providing off-shore services for ICT and other services. The availability of cost-effective and highly skilled labour means that the country is one of the best choices when it comes to Business Process Management.

Service Varieties & Suppliers

  • BPM

    Info

    Directory

    eMARKETPLACE

  • Banking and Insurance

    Directory

    eMARKETPLACE

  • Banking

    Directory

    eMARKETPLACE

  • Insurance

    Directory

    eMARKETPLACE

  • Card/Call center service

    Directory

    eMARKETPLACE

  • Consultancy

    Directory

    eMARKETPLACE

  • Data Management

    Directory

    eMARKETPLACE

  • E-Publication & Content Development

    Directory

    eMARKETPLACE

  • Finance & Accounting

    Directory

    eMARKETPLACE

  • Investment Support Services

    Directory

    eMARKETPLACE

  • Legal Services

    Directory

    eMARKETPLACE

  • Market Research

    Directory

    eMARKETPLACE

  • Taxation

    Directory

    eMARKETPLACE

  • Online customer service

    Directory

    eMARKETPLACE

  • HR services outsourcing

    Directory

    eMARKETPLACE

  • Company secretarial services

    Directory

    eMARKETPLACE

  • Civil engineering services

    Directory

    eMARKETPLACE

  • Digital Marketing outsourcing

    Directory

    eMARKETPLACE

  • Advertising outsourcing

    Directory

    eMARKETPLACE

  • Public Relations outsourcing

    Directory

    eMARKETPLACE

Inquire About BPM Services

Ms. Ravindi Ranaraja

+94-11-230-0705 / 11 Ext. 233

ravindi@edb.gov.lk

Contact Us
BPM